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Published : June 24, 2010 | Author : linium
Category : NEWS | Total Views : 165

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For Immediate Release:

(eWebWire.com) June 24, 2010 — WORLD WIDE WEB, June 24, 2010 (FOR IMMEDIATE RELEASE) — Albany, NY, June 22, 2010 – Linium Announces HP Service Manager 9.20
Linium, a certified HP Gold Business Partner, announces the arrival of HP Service Manager 9.20. HP Service Manager – the comprehensive and fully integrated IT service management software suite that enables IT to improve service levels, balance resources, control costs and mitigate risk exposure to the organization – just got even better with version 9.20!

This new release greatly enhances service desk agent productivity and control through features that include an intuitive Web 2.0 user interface and enhanced end-to-end solution automation for Change, Configuration, and Release Management (CCRM). Its Closed Loop Incident Process management (CLIP) drives higher service agility to further enhance productvity.

See why initial customer feedback has been overwhelmingly positive on this enterprise strength HP Service Manager (SM) software application –join Linium experts by Webinar on July 13th, 2010, 1:00 - 2:00PM EST – register at (https://www2.gotomeeting.com/register/679035451) to confirm your spot and receive Webinar access details.

For more information on how HP Service Manager 9.20 can help your organization with an enterprise strength service desk proven to handle the volume, scale, performance, and globalization requirements of your business through an ITILv3 service-oriented solution, contact Linium at info@linium.com, with HP Service Manager in your subject line.

About Linium
Linium is an innovative, solutions-based IT consulting firm committed to aligning an organization’s business objectives with its IT initiatives. Linium’s expertise includes ITIL and asset management process design, education services, as well as implementation of commercial products, including Hewlett Packard (HP) Business Technology Optimization software, Oracle/Hyperion Financial Planning applications, and Microsoft 2010 Server Platform solutions.

For more information about Linium, or this particular news story, please contact:
Rachel Slater
Linium, LLC
518.689.3132
marketing@linium.com
Web: www.linium.com




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